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Testimonials

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Written Testimonials

Theresa Batty

“I would hereby like to not only acknowledge David’s professional yet approachable mannerism and expertise, but furthermore profoundly commend the way in which he conveys it so personally and understandably to his audience as the latter is being spoken to and ‘dealt with’ in a rather heartfelt pathway of communication; one which undoubtedly helped me make very worthwhile and suitable decisions for my life and Income protection insurance, but also one being based on mutual respect which is special and to be pointed out. I appreciated, always, his name and openness to even the most basic questions, which I continued to have had many of. Patience is a virtue; and calmness, in today’s society and business world, in particular, a skill so wonderfully mastered and personified by David that I have already recommended him many times. “

Theresa
School Teacher

Jeremy Bridges

“David and his team set up my personal IP insurance, superannuation and trauma protection about five years ago. Back then I was fit, strong and somewhat bulletproof. Two years ago I discovered a tumour beside my brain, needless to say, it was major. All my policies and protection that David had set up, clicked in and have been ongoing ever since. The care and attention that I have received not only in setting up my policies properly to suit me and since drawing on those policies have been second to none. Without David and his team, things would look a whole lot worse right now so thank you.”

Jeremy

Grant Harrison

“Mark, I would like to pass on my thanks for the ease in which my recent claim was processed. Having broken my leg from a jet ski incident, I was very pleased, and relieved, that I was able to claim under my income protection policy. Not only did you realise that the claim could be made immediately, the process was a quick and easy one and supported by the One Path claims process which was conducted over the telephone rather than through copious amounts of paper work. That was great given the pain and discomfort I was experiencing at the time of the claim. Your assistance was appreciated and so too was the quick response from One Path”.
Kind regards, Grant Harrison

Grant Harrison
Chief Financial Officer

Robert Gallagher

“Mark was recommended to us to look over our insurances. He was obviously very well versed in the policy and product lines and explained the issues fully and carefully to us. As a result we were able to revise our insurances with confidence that the coverage was right for us, and an improvement on what we had in place previously.

When circumstances led to a claim, Mark was right there for us, to ensure that we knew what steps to take, and to help with the claims process the whole way.

We highly recommend Mark”.

Robert Gallagher
Partner Herbert Geer

Robert Gallagher

“When circumstances led to a claim, Mark was right there for us, to ensure that we knew what steps to take, and to help with the claims process the whole way. We highly recommend Mark”.

Robert Gallagher
Partner Herbert Geer

Kristin Zeise

“Aside from being extremely nice people, Mark and his team are very competent professionals. They provide top-notch service from the get go. Recently I had an accident and all it took was a phone call to Mark – he and his team came in and handled everything – a service I truly am thankful for at such a vulnerable time”.

Kristin Zeise
Director, Pacific Environment Ltd

Daniel Mayne

“From the day I lodged my claim nothing has been too much trouble, including offering to conduct our consultation in my hospital room.

I have certainly appreciated the hands on approach you take with your clients and have never felt like I was just a number on the page.

Your enthusiasm towards following up the claim’s progress and keeping me informed at every stage has made this experience so much easier.

Thank you again to you and your team”.

Daniel Mayne
BDM Brisbane Appliance Sales

Robert Barty

Mark and the team at PRP deliver a service that will continually exceed any expectations you have in relation to insurance. The willingness to go “above and beyond” is something i have never witnessed when dealing with people or companies in the insurance sector. The team takes a genuine and personal interest in the needs and requirements you discuss and the professional and confidential manner in which all dealings are managed is exceptional. My extended family is extremely grateful to have PRP acting for it, and would recommend the people, and company itself, to anyone interested in outcomes that come with great support and advice.

Robert Barty
Executive Manager
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